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FAQ

Adding credits/pay out

If your profit is higher than 400 euros you have to do a pay out before you can continue playing. The payout window will appear automatically. The game will continue as soon as you have paid out your profit.

Why can't I make calls on a phone without caller line identification?

To upgrade your credit by phone, number recognition must be enabled. Without number recognition, eventual incorrect upgrades cannot be corrected.

How and when does prize money get paid out?

If you have sufficient Funds in your Zigiz account, money will be paid into your bank account within 10 working days. The minimum amount that can be paid out is EUR 10 (100 credits).

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